Frequently Asked Questions

Is the diamond displayed online always in stock?

Although the diamond is usually in stock, confirmation is still required. We can typically confirm availability within 2 business days.

Unsure about the size or shape of the diamond

The store offers a variety of diamond samples in different shapes and sizes, allowing you to visit and compare the actual effects before placing your order.

Is it possible to view the diamond from overseas in person before placing an order?

Diamonds from overseas inventory cannot be viewed in person beforehand, as they are stored abroad to reduce costs, making them more affordable. However, most come with high-resolution magnified images, allowing you to clearly see inclusions and their locations. For high-quality diamonds of VS grade or above, their stability and reliability provide additional peace of mind.

Under what circumstances is it not recommended to choose overseas orders?

If you prefer to see the diamond in person or are targeting SI-grade diamonds, we recommend choosing from our Hong Kong stock, as this allows you to personally inspect the quality before making a decision.

Do you provide setting service?

Customers can browse the setting page to select a diamond mount for crafting rings, earrings, or other jewelry pieces.

Ordering from overseas inventory is an ideal choice for purchasing high-value diamonds, especially for customers seeking quality. If you desire a wider selection and more competitive prices, overseas orders can fully meet your needs.